WHERE DOES IT FLY TO
WHERE IS IT LOCATED
It operates from Dubai International Airport, in Dubai, in The United Arab Emirates.
WILL I eaRN MILES WHEN I FLY EMIRATES?
You can earn miles as a SKYWARDS member
- Skywards Miles, redemption miles, you buy things with it
- Ties miles, flying miles, gives your status, silver gold, ... and can only expire after a year and become redemption miles and
DO I GET A MEAL VOUCHER WHEN I'M IN TRANSIT?
No, meal vouchers are no longer provided for transit over 4 hours like before
ARE THERE ANY EXCEPTIONS TO OBTAIN A MEAL VOUCHER?
Yes, for certain operational reasons, depending on the case at the moment.
HOW DO WE KNOW WHEN EXCEPTION IS GIVEN FOR MEAL VOUCHER?
Either you get the meal voucher upon disembarking from the airplane, or you would be advised to obtain your meal voucher once you enter the airport
WHERE CAN I GET MY MEAL VOUCHER?
From any connection desk, when you are entitled, the system would be updated with a note about the same, and when approaching this particular desk, they would be able to check the system and print the meal voucher
WHERE CAN I FIND A CONNECTION DESK?
In each building in the airport, many connection desks can be found, they are name by letters
WHAT IS THE ONE CLICK LINK TO SEND A COMPLAINT?
ARE UPGRADES POSSIBLE?
Yes, different types and methods, even for other specific airlines frequent flyers
HOW DO I PAY FOR AN UPGRADE?
- With payment, cash or card
- With miles, skywards miles or other code share airline (Alaska Airline, Qantas Airways)
WHO CAN PROCESS MY UPGRADE REQUEST?
- Online, apply through my skywards account (more than 48 hours prior departure)
- Online, upon purchasing my ticket (special offers)
- Online, email offering discounted upgrade (less than 48 hours prior departure)
- Online, pop up offering discounted upgrade while checking-in online (less than 48 hours prior departure)
- Call center agent +971 (4) 2144444 (anytime more than 6 hours before departure time)
- Airport, check in counter
- Airport, connection desk (more than 2 hours prior departure)
- Airport, First & Busies Class lounge reception (less than 6 hours before departure)
ARE THERE ANY FREE UPGRADES?
- Yes, passengers get free upgrades every day
- To Who? granted to specific passengers
- Who Decides it? a specific operational department
- Chosen according to what? specific criteria
- When does it happen? when flights are overbooked
- How do I get to know about it? when you board your flight
- Is it ever communicated to me before boarding? yes, sometimes
- How? by SMS on your mobile with a link to the new boarding pass
- How do I increase my chance to get it? enroll in SKYWARDS, purchase high fair tickets